SPRINGFIELD — Dianne and Norman Ely claim vital personal information has been compromised due to an alleged data hack within Springfield Public Schools Google Drive system. 

The couple made their voices heard at Tuesday’s Springfield Public Schools Board meeting.

They say it started with their daughter, who is an SPS employee and will remain anonymous. 

They say all of their daughters devices were hacked, including her phones, computers, social media, and bank accounts. She had many of those shut down. 

When she tried to log onto her SPS Google Drive through Dianne and Norman computer, the parents say their information was compromised as well. 

“She just told us that when she checked the accounts that she realized what had happened,” says Norman Ely.  

The Ely’s say after their daughter shut down some her own tech devices, she logged into her SPS Google Drive account on their computer. That’s when Dianne and Norman found out their information at risk as well.

“When she went to the Google Drive account, she found our information on there,” Norman says. Dianne said her bank account fell victim to the alleged hacking. 

“We were pulled into this also because my credit card was hacked. It had her name on it and they didn’t realize they were actually hacking my account. So suddenly we are private citizens that were pulled into this,” Dianne says.

Through an investigation with police and tech experts, Dianne and Norman say the virus causing all this trouble is able to access a wide array of information. 

“Once you log in, even from your personal computer to an S-P-S google drive work account, even if you log out, it continues to run. It begins storing anything and everything that anybody logged in to do after that,” Dianne says.  

“I think Google Drive is clearly the culprit,” Norman adds.  

SPS Communication Chief Stephen Hall says, as the biggest school district in the state, they stick to industry practices when it comes to technology. 

“As we use different resources whether it be Google Drive or others for educational purposes, we follow industry best practices both as the manufacturer puts out, and then other cyber security experts that work with other school districts,” Hall says.  

While Hall is limited in what he can say due to the ongoing investigation and a confidentiality standpoint, he says the district has no evidence of personal information being stored on SPS drives, but they are working closely with investigators and the Ely family to make sure this does not have further affects. 

 “We salute this family for sharing the concerns they have this evening and we remain committed to working with them to address and resolve any concerns,” Hall says.  

Hall says anyone with similar concerns is urged to contact the school district. 

The Ely’s spoke for a little over 10 minutes at the board meeting, and they have sent KOLR10 a copy of the statement they read at the board meeting , which you can read here. 

Norman Ely read the statement at the meeting, and it includes an alleged timeline of events that happened with this situation.