SPRINGFIELD, Mo — City Utilities crews worked well into early Saturday morning restoring power to a few hundred customers in the Springfield area.
Some residents say there’s nothing you can do but wait, while others say their wait was a little too long like Alex Morin who had to keep her kids entertained all day Friday.
“We played board games and played with her toys,” she said.
Their power was out for about 11 hours.
“I think it was too long,” said Morin. “Because I know people who lost power after we did and they got it back within a few hours.”
And that was the case for Naomi Rosenau.
“Four and a half hours,” she said. “That’s not bad.”
For others, four hours felt a little longer.
“I’m in an electric wheelchair,” said Robin Kennedy who feared her chair’s battery could die.
“It gets cold,” she said. “Really, it wasn’t long at all, but no TV, no internet, it seemed a lot longer than it probably was.”
Joel Alexander with City Utilities says crews worked around the clock to restore power as fast as possible.
“We wish it hadn’t taken so long in some areas,” he said. “No matter how much technology you have there’s still a certain level of human power and human effort you have to put into it to make things happen… with the trees and the limbs and everything. We have to physically go back in their backyards.”
He says CU is responsible for keeping lines clear of tree limbs.
“We have an easement that goes in people’s backyards, along the streets and everything. We have to do that and maintain that easement,” he said.
But homeowners have their responsibility too.
“Basically, from the street to the home, if you have an overhead service that is the homeowner’s responsibility to trim that,” he said.
Alexander says CU crews were ready for the worst and, thankfully, Morin and her family had prepared well too.
“Before the power went out I turned the heater up really high so it was pretty warm in here, and it didn’t ever get too cold,” she said. “We all expected a little bit worse, but it didn’t turn out that way so, we’re happy for that.”
Alexander says there wasn’t really enough ice on power lines to bring it down. It was mostly ice on tree limbs that brought down power lines.