Use caution when buying your playoff tickets

Local News

KANSAS CITY, Mo. — After another win by the Kansas City Chiefs yesterday and the team is one step closer to the Superbowl. Fans need to be careful when they buy tickets to these big playoff games.

Before you buy your tickets, how can you make sure they are legitimate?

An investigator at Better Business Bureau, Rebecca Phoenix, says buying them directly from the venue is the best choice.

“For games like this, with mega-fans out there, it’s a real opportunity for scammers to do their thing,” Phoenix said. “So just be careful, think things through and don’t play into their hands.”

Plus, making sure they have a refund policy if for any reason you need your money back.

“If you can buy them directly from the venue, that’s probably your best choice,” Phoenix said. “If you’re buying on the secondary market, then you open yourself up to a lot of potential for fraud.”

Always use a credit card and don’t feel desperate.

“That’s the first thing because the scammers are going to play on that,” Phoenix said. “They’re going to think you’re going to go for something you haven’t thought through completely, so don’t feel the need, at that particular moment, if you haven’t done your research.”

If the tickets are sold out and you have to get them from a secondary source, the best thing to do is to have the seller meet you at the venue and have a ticket counter clerk check to see it’s legitimate.

“Have them walk up with you, to the ticket counter and have it scanned, and they’ll be able to tell you if it’s fake or not,” Phoenix said.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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