BRANSON, Mo.– Although another Extended Stay hotel in Branson has been shut down after a tenant called the city and complained about hotel conditions — city leaders say, this time it’s different.
City leaders and hotel tenants have all said that managers of the Branson Villa’s off of 76, is easy to work with and is taking good care of the tenants.
“We don’t want to put anyone out on the street,” said James Brison, Office Manager at Branson Getaway Inn, one of management’s other two hotels where tenants are being relocated.
On February 12, the complaint that led to tenants in 45 rooms being moved out of the Villas was a storm damaged roof that leaked water into the hotel. Tenant Sandra Essary made the call.
“It needed to be addressed..the things that was wrong,” said Essary.
A tier of city leaders deemed the property not safe. However, it was management at the hotel who told the city that they wanted to voluntarily shut down, until they could be sure the property provided a good environment for their tenants.
“We’ve been working on making sure we had rooms ready and available for those tenants that we were moving out of the Villas, between here and our other property, the Branson Plaza,” Brison said.
Brison also said the previous managers of the Villas, left them with hidden building problems.
“We had been in talks with the general manager and the owner about closing the property down for repairs, for probably about the last month, before the city actually came in,” said Brison, “We take our tenants a little bit differently than just looking at it as a business aspect. We try to see it a little bit more as a family system.”
“They have moved us to different places. Better places that they had,” Essary said.
“Our management is on top of it. They’re like really, really working hard and taking care of all of us,” said tenant Wendy Frankowski, “I love my managers..so”
City leaders say this makes their job a lot easier.
“This one was really the first one that we experienced the level of cooperation that we did from management specifically, who then worked with the owner,” Assistant Police Chief Eric Schmitt said.
“The owner has been amazing to work with. He’s been very proactive,” said Melody Pettit, Communications Manager for the city of Branson.
Core Recovery Center in Branson is providing transportation for the tenants to move. Other faith based organizations have also stepped in to help.
Management says they plan to have all of the tenants moved sometime this weekend.