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Utility Customers Now Protected by MO Cold Weather Rule

JEFFERSON CITY, Mo. -- The past few days haven't been too cold, but the Missouri Cold Weather Rule goes into effect today. It's meant to help customers with heat-related utility bills.
JEFFERSON CITY, Mo. -- The past few days haven't been too cold, but the Missouri Cold Weather Rule goes into effect today.
It's meant to help customers with heat-related utility bills.
Here is some of what the rule does

*Stops disconnection of heat service when the temperature is  predicted to be below freezing
*Gives more flexible payment options
*Requires 10 day notification of utility shut off

If you can't pay your heat bill in full it's important that you call your utility company and let them know.

The Cold Weather Rule only applies to gas and electric companies under the Missouri Public Service Commission's control.
Read more about it here 

The rule is in effect until March 31st.


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