39°F
Sponsored by

Technical Issues Hamper Obamacare Marketplace Opening Day

SPRINGFIELD, Mo. -- The federal government is not the only thing shut down. Many people cannot sign up for their mandated insurance, because the website is overloaded.
The options are: don't go to the doctor or go and rack up a huge bill that you may or may not be able to pay for.
SPRINGFIELD, Mo. -- The federal government is not the only thing shut down. Many people cannot sign up for their mandated insurance, because the website is overloaded.

Tuesday, the Affordable Care Act insurance marketplaces officially opened for business.

Jennifer Barnes is excited to sign up for the plan because her part time job doesn't provide coverage.

"And I don't make enough to pay for insurance through a privately owned company," she said.

She currently has to pay out of pocket for medical care.

"When I get sick, it's scary," Barnes said, "The options are: don't go to the doctor or go and rack up a huge bill that you may or may not be able to pay for."

So Barnes went online day one to sign up for coverage. But so did three million other Americans.

All the traffic caused major delays at www.healthcare.gov.

It took half an hour for her to even get the website to open.

"I just think it means there is an overwhelming response to get access to the insurance," she said.

She couldn't even get past the first step of creating an account.

"It's just creating error messages. It's now kicked me out saying we need to wait a few minutes to try to make an account," she said.

One problem people had is when they hit an error message there wasn't really a place to call for help.

"Yeah, I don't know what to do at this point but keep trying," she said.

So day one passed without an insurance plan for Barnes, but she's not too discouraged.

"I just feel like it's worth the delay. If you can't sign up today you have until January 1 and I think it's worth it," she said.

Like many others, Barnes will try again Wednesday to apply for coverage.
Page: [[$index + 1]]
comments powered by Disqus