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BBB Warns of Phony Wells Fargo Text Messages from Scammers

SPRINGFIELD, Mo. -- The Better Business Bureau is warning residents about phony text messages from scammers claiming to be from Wells Fargo.
SPRINGFIELD, Mo. -- The Better Business Bureau is warning residents about phony text messages from scammers claiming to be from Wells Fargo.

According to a news statement from the BBB, several callers have stated they received a text message from a 541 area code saying their debit card has been blocked. The text also gives a link for people to reactivate their card.

Many callers say they do not do business with Wells Fargo, the BBB reports.

The 541 area code is located out of Oregon, while Wells Fargo is headquartered out of San Francisco, California.

One caller in particular says the text message read "Your card starting with 3563 has been deactivated." This is immediately suspicious, as usually one refers to a card by the last four digits, not the first four, according to the BBB.

"As a customer of Wells Fargo, you would never receive a text message in the case that there is a serious problem with your card or account. Our correspondence for these situations is by e-mail, phone, or mail," says a Wells Fargo representative.

Though the scam stems from 2011, the areas being targeted seem to be isolated instead of nation-wide. There have been past reports of the same scam targeting parts of Oregon, Wisconsin, and Iowa.


If you or someone you know has received one of these text messages, you may report it to any of the following:

  • BBB Serving Southwest Missouri: 417-862-4222
  • Wells Fargo: 1-800-869-3557
  • Missouri Attorney General 1-800-392-8222
  • Federal Trade Commission 1-877-382-4357

Your BBB reminds you:

  • Never click on a suspicious link.
  • Never give out personal information unless you are sure of the recipient.
  • Check the facts before making any decisions

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