Rick Farley is witnessing thousands struggle to stay warm this winter. "Problemwise, when you deliver the fuel they don't have the money," says Farley.
He's helping families through this bitter cold winter with his warm heart. "God is the founder of this company. He is at the top of my company, but I listen to what he tells me to do every day. So that's probably where this comes from on helping other people out because he told me to," explains Farley.
Rick is delivering propane to his 4,000 customers at cost and requiring no minimum. "For the last week or so, we've been selling it for what we get for it," adds Farley.
His good deeds require much sacrifice. "I've not even thought about it. We'll deal with it later. I'll keep putting the diesel fuel in these trucks and paying my employees," says Farley.
Rick is making a difference for thousands with his propane deliveries. However, he hopes the situation improves on a much larger scale. "I hope our government will look at this and, first of all, shipping all of this overseas ... You know, we've gotta take care of home first," says Farley.
The Propane Education and Research Council says more propane is being shipped overseas than ever before. "One of the changes is the level of exports of propane. We've gone from about 5% of U.S. production in 2008 to an estimated 20% of our propane supplies in 2013," explains Roy Willis, President and CEO of the Propane Education and Research Council.
Propane industry members say they are working to improve the situation. "Officials have been urging transportation companies, pipelines, railroads, and trucking firms to give priorities to cargos of propane," explains Willis.
Propane workers are also moving international propane supplies to ports in the Northeast.
"Authorities have authorized an extension of hours and service that allows drivers more time to get the product into consumers tanks," adds Willis.
Plus, propane industry members are urging governors to declare an Economic Injury Disaster to trigger loans and replenish propane supplies.
Willis says as long as the temperatures stay low, propane demand and prices will stay high. He expects prices to get better around spring.
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