The department is part of a national police research project, administered through the University of Illinois.
Staff members are mailing surveys to people who've had recent contact with the department, victims, witnesses and those given a citation or arrested.
So far, very few surveys have been returned, and Police Chief Paul Williams fears citizens might think the surveys are not legit.
"It is legitimate. Entirely up to them if they want to participate. If they do, they can go online, or there's a QR code they can scan, and that directs them to the researchers, doesn't come to us.
"And they are not collecting personal information at all whatsoever. It's simply an opinion survey," Williams said.
The surveys are submitted anonymously, and the project is not costing the department any money. Chief Williams hopes to get the results this fall.
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