According to City Utilities (CU), several calls have been reported from customers saying they have been contacted by someone claiming to be a CU employee. The caller then asks for credit card information to make a payment on the customers account, or risk utility service ending.
City Utilities’ Joel Alexander says CU does not handle payment in this manner.
Customers who have questions regarding their accounts should contact customer service representatives at 417-863-9000 during regular business hours.
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